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FAQs

  • When should I start looking for my dress?

    To ensure your decision making is relaxed and not rushed, we recommend you start looking 9-12 months before your wedding date. We recommend placing your made-to-order order 8-10 months before your wedding date.

  • Do I need to book an appointment?

    Yes. This is because all our appointments are private so each bride has the whole shop to herself for an hour and 30 mins. We want to ensure that every bride has our full attention and has the best experience EVER!

  • Do we charge for appointments?

    Yes, we do. We charge a £20 booking fee for first appointments.This fee is taken at the time of booking. It is redeemable against a purchase of wedding dress, jumpsuit or accessory through Waxflower Bridal.

    If you would like an evening appointment, we are able to accommodate this. Please just contact us with your preferred date and time.

    If you can not come to your appointment please give us 48 hours notice otherwise the booking fee will not be refunded.

    Please note, return appointments and fitting appointments do not need to pay again.

  • What are the new measures in place for appointments?

    • The boutique will be completely yours for an 1hour and 30mins
    • You can only bring 2 guests ( sorry about this rule, it is just to keep everyone as safe as possible) .You can always include others in your appointment by using Zoom or FaceTime.
    • Can you please bring your own masks to the appointment, if you don't have one, we are selling super luxe cool bridal masks that you can buy for £16.50 (including a filter).
    • Between each appointment the boutique will be sanitised, as will the dresses that are tried on.
    • You will have to bring your own shoes.
    • The toilet facilities will not be available.
    • There will be hand sanitiser available for you to use during your appointment.
    • There are gloves available to you. 


     

  • How much are the collections?

    We want to ensure that we can cater for every bride by suiting all budgets so our starting prices range from £820–£3200. Please have a look at the ‘Designer’ pages in order to give you a better understanding of the price ranges for each designer. Please note that alterations are not included in the price of the garment

  • Our sample sizes

    Our sample garments tend to be size 12, and we do hold some size 14 too. Samples are unlikely to be the perfect fit. We will do our very best to fit the garment to your size, but you may need to use your imagination to envisage how the garment will fit once you have the correct size.

  • What does made-to-order mean?

    Made-to-order is when you have found ‘the one’ and have placed your order with Waxflower Bridal. This is when your garment making begins. Based on your measurements that we take, we order the closest numerical dress size. To achieve the perfect fit, our amazing seamstress will fit the garment to you. Please note that the garment will not be made to your exact measurements.

  • What should I wear to the appointment?

    We recommend you wear nude underwear as it's the most practical for bridal styling. If you think you want to wear a strapless or low-cut dress then think about what bra to wear e.g. strapless bra or stick-on cups.

    We have shoes here but you’re more than welcome to bring your own to the appointment.

    Please do not wear heavy makeup or fake tan to your appointment or fitting as there is a very high risk of it coming off on the garments. 

  • How many people can I bring to my appointment?

    We suggest up to 3 guests as we’ve found that too many opinions can be conflicting and overwhelming for the bride.

  • Payment procedure

    When placing your order we require non-refundable 50% deposit. The balance is required at your first fitting (which is usually around 2 months before your wedding date). Please note that all sales are final: non-refundable, non-transferable and non-exchangeable.

  • Any other questions?

    If you have any further questions, please feel free to get in touch.

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